FLMT Online Short Courses

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The way people in industry learn is changing, the introduction of online and virtual options providing opportunities for more flexible learning to either compliment or, where necessary and appropriate, replace face-to-face workshops.

Prior to 2020, these e-options were considered by many to be non-essential, even a luxury, and many of the organisations with e-learning available reported very low levels of usage. However, since Covid 19, good online learning has been proven to be an essential part of an organisation's suite of capability development solutions, especially as the e-programs have become more engaging and user-friendly.

FLMT's extensive library of online business and leadership training programs (see below for a list of topics) enable's our clients to provide their frontline managers and staff with the flexibility to learn anytime and anywhere.

There's a number of reasons our clients value our online learning programs, including:

• A huge suite of areas/topics including Compliance, Leadership & Management, Health & Safety, and more (see below for a full list of subject areas and workshop topics)
• Workshops that are up-to-date, designed and developed specifically for frontline managers and staff,  and that are broken down into manageable chunks to maintain engagement and increase transfer of learning 
• Designed to be used in a 'stand-alone' format or as part of a blended learning solution with virtual and/or face-to-face workshops
• Pull-based, 'just in time' learning available when and where your staff members need it
• Competitive, affordable pricing starting at just $15 per person, per month for the full suite of topics (min. 5 users)
• The option to present the programs with your organisation's branding
• Super-simple to implement (no internal LMS is required) and extremely user-friendly

See below for a full list of subject areas and workshop topics. For full workshop content and learning outcomes please contact us.

Compliance Courses

NB. Compliance Library topics typically include online assessments.

• Alcohol and drugs in the workplace
• Anti-bullying and anti-harassment for employees and workers
• Anti-bullying and anti-harassment for managers
• Anti-money laundering
• Driver safety
• Duty of care for employees
• Duty of care for managers
• Equal employment opportunity for employees
• Equal employment opportunity for managers
• Fraud and corruption awareness and prevention
• Information Security: Employee awareness
• Information Security: Phishing awareness
• Information Security: Social Media
• Injury management for employees
• Injury management for managers
• Managing mental health in the workplace
• Managing slip and trip hazards
• Managing staff underperformance
• Manual handling safety
• Mental health awareness for employees
• Office and workspace ergonomics
• Privacy in the workplace
• Recognising misconduct, poor performance and absenteeism
• Risk management for managers
• Risk management for workers
• Safety for children and vulnerable people
• Sexual harassment awareness
• Warden Training 1: Emergency preparation
• Warden Training 2: Emergency response
• Whistleblowing awareness for employees
• Workplace health and safety fundamentals
• Workplace incident investigation

Leadership & Management Courses

NB. Leadership & Management topics generally include on-the-job activities.

• An introduction to emotional intelligence
• An introduction to negotiation skills
• Best practice listening skills
• Building your influencing skills
• Communicating effectively in the workplace
• Communicating with management and key stakeholders
• Delegating as a manager or leader
• Designing presentations that engage
• Developing a compelling value proposition
• Discussing performance with staff
• Five successful leadership styles 
• Holding productive 1-on-1 meetings with your team
• Interviewing skills: Advance techniques 
• Interviewing skills: Essential skills 
• Interviewing skills: Remote hires 
• Introduction to effective decision making skills
• Managing and resolving conflict
• Managing teams for better performance
• Motivating your staff and teams
• Overcoming a lack of motivation
• Overcoming imposter syndrome
• Overcoming the fear of failure
• Presentation skills which build presence
• Problem solving and creativity
• Professional business writing skills
• Project Management: Overview of the four stages 
• Project Management: Practical ideas for the four stages 
• Project Management: Selecting a framework 
• Project Management: Scheduling and deliverables 
• Project Management: Tasks, time and resources 
• Project Management: Managing communication 
• Project Management: Project meetings 
• Project Management: Reporting and KPIs 
• Project Management: Costs, risks and quality 
• Project Management: Scope management 
• Project Management: Handling scope creep 
• Project Management: Change management 
• Project Management: Feedback, review and improvement 
• Recognising and rewarding staff performance
• Setting expectations with staff and teams
• Staying productive: Managing internal meetings
• Staying productive: Managing your emails
• Staying productive: Managing your priorities
• The five core skills for leadership
• Transitioning from employee to manager 
• Understanding and managing client expectations
• Understanding the client buying cycle
• Verbal communication: Advanced skills 
• Verbal communication: Essential skills 

Learning to Learn

• Creating a personal training plan
• How to Learn
• Pre-workshop preparation 
• Transferring Learning

On-Boarding Staff

• Employee exit interview survey
• Our organisation's values
• Policy acceptance 
• Presenting a video 
• Post-workshop survey 
• Team introduction
• Welcome to our organisation

Communication and Personal Development

• An introduction to emotional intelligence 
• An introduction to negotiation skills 
• Best practice listening skills 
• Building your influencing skills 
• Coming back from a big mistake 
• Communicating effectively in the workplace 
• Communicating with management and key stakeholders 
• Creating a professional LinkedIn profile 
• Designing presentations that engage 
• Introduction to effective decision-making skills
• Managing and resolving conflict
• Overcoming a lack of motivation 
• Overcoming imposter syndrome 
• Overcoming the fear of failure 
• Presentation skills which build presence
• Problem solving and creativity 
• Professional business writing skills 
• Staying productive: Managing internal meetings 
• Staying productive: Managing your emails
• Staying productive: Managing your priorities 
• Verbal communication: Advanced skills 
• Verbal communication: Essential skills 

Equal Employment Opportunity (EEO)

• Anti-bullying and anti-harassment for employees and workers 
• Anti-bullying and anti-harassment for managers 
• Equal employment opportunity for employees 
• Equal employment opportunity for managers 
• Overcoming unconscious bias 
• Sexual harassment awareness 

Finance and Regulation

• Anti-money laundering 
• Competition and consumer law: Conduct and Statements 
• Competition and consumer law: Interacting with other organisations 
• Competition and consumer law: Introduction 
• Competition and consumer law: Safety and Warranties 
• Fraud and corruption awareness and prevention 
• Privacy in the workplace 
• Whistleblowing awareness for employees 

Health and Safety

• Alcohol and drugs in the workplace 
• Colds, flu and COVID-19 prevention in the workplace for employees 
• Colds, flu and COVID-19 prevention in the workplace for managers 
• Driver safety 
• Duty of care for employees 
• Duty of care for managers 
• Injury management for employees 
• Injury management for managers 
• Managing mental health in the workplace 
• Managing slip and trip hazards 
• Manual handling safety 
• Mental health awareness for employees 
• Office and workspace ergonomics 
• Risk management for managers 
• Risk management for workers 
• Safety for children and vulnerable people 
• Warden Training 1: Emergency preparation 
• Warden Training 2: Emergency response 
• Workplace health and safety fundamentals 
• Workplace incident investigation 

Information Security

• Information Security: Employee awareness 
• Information Security: Phishing awareness 
• Information Security: Social Media 

Leadership and Management

• Delegating as a manager or leader 
• Five successful leadership styles (Coming soon) 
• Holding productive 1-on-1 meetings with your team 
• Managing teams for better performance 
• Motivating your staff and teams 
• Setting expectations with staff and teams 
• The five core skills for leadership 
• Transitioning from employee to manager 

Project Management

• Project Management: Overview of the four stages 
• Project Management: Practical ideas for the four stages 
• Project Management: Selecting a framework 
• Project Management: Scheduling and deliverables 
• Project Management: Tasks, time and resources 
• Project Management: Managing communication 
• Project Management: Project meetings 
• Project Management: Reporting and KPIs 
• Project Management: Costs, risks and quality 
• Project Management: Scope management 
• Project Management: Handling scope creep 
• Project Management: Change management 
• Project Management: Feedback, review and improvement 

Remote working

• IT security while working from home 
• Managing remote and virtual teams 
• Running successful virtual team meetings 
• Staying productive: Working at home 

Sales and Service

• Best practices in client service 
• Building trust in the sales process 
• Conducting effective client review meetings 
• Confident and effective business networking 
• Creating sales momentum and closing more deals 
• Defining your ideal client 
• Developing a compelling value proposition 
• Generating upselling and cross-selling opportunities 
• Marketing tactics to help client referrals 
• Obtaining client referrals and references 
• Sales proposals and engaging writing skills 
• Sales proposals and great executive summaries 
• Sales proposals and managing the process 
• Sales proposals and pitching for success 
• Strategies to boost repeat business 
• Successfully helping upset clients 
• Successfully responding to client objections 
• Understanding and managing client expectations 
• Understanding the client buying cycle 

Talent Management

• Coaching and developing staff 
• Creating a personal training plan 
• Discussing performance with staff 
• Interviewing skills: Advance techniques 
• Interviewing skills: Essential skills 
• Interviewing skills: Remote hires 
• Managing staff training for success 
• Managing staff underperformance 
• Mentoring: An introduction to being a mentee 
• Mentoring: An introduction to being a mentor 
• Mentoring: Overcoming common mentoring challenges 
• Recognising and rewarding staff performance 
• Recognising misconduct, poor performance and absenteeism 
• Running a training needs analysis 
• Strategies to manage stress in the workplace 
• Writing effective position descriptions