FLMT Professional certificates

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Professional Certificates are a series of short courses selected to develop the critical professional skills needed to succeed in specific roles and/or fields.  

A key aspect of Professional Certificates is that they are awarded for completion of a specified volume of learning, rather than assessments, meaning they provide the comprehensive knowledge and skills of a qualification with the agility and flexibility of non-accredited programs. 

Our Professional Certificate courses have been built to address the capability needs of frontline managers in two key areas, Leadership & Management and Project Management.

To be awarded with an FLMT Professional Certificate,  participants must fully complete eight workshop topics - i.e. the online learning, face-to-face workshop, and one-on-one coaching session for eight separate topics.

Please note: Professional Certificates are a recognition of attendance and achievement of learning and, as such, are not a formal AQF qualification.

Delivery Format

The nature of Professional Certificates allows for exceptional flexibility in delivery, however, to achieve the maximum in learning outcomes, FLMT recommends delivering one blended workshop topic (online learning, followed by the face-to-face facilitated workshop, followed by one-on-one coaching) every 4-6 weeks.

Program 1: Professional Certificate in Frontline Management

FLMT's Professional Certificate in Frontline Management has been designed and developed to  build the key knowledge and skills identified as essential to be an effective frontline manager and, as such, offers the following workshop topic options:

• An Introduction to Change Management
• An Introduction to Effective Decision-Making Skills 
• An Introduction to Emotional Intelligence
• Communicating Effectively in the Workplace
• Designing Presentations That Engage 
• Discussing Performance with Staff
• Diversity Awareness: Introduction to Diversity
• Holding Productive One-on-One Meetings with Your Team
• Managing and Resolving Conflict
• Managing Remote and Virtual Teams
• Managing Teams for Better Performance
• Problem-Solving and Creativity 
• Professional Business Writing Skills
• The fundamentals of great leadership
• Mental Health Awareness for Managers
• Strategies to Manage Stress in the Workplace
• Transitioning from employee to manager 
• Workplace health and safety fundamentals 

For full workshop content and learning outcomes please contact us. 

Program 2: Professional Certificate in Project Management

FLMT's Professional Certificate in Project Management has been designed and developed to build the key knowledge and skills identified as essential to be an effective project manager and, as such, offers the following workshop topic options:

• The four stages of Project Management
• Practical ideas for the four stages
• Selecting a framework
• Scheduling and deliverables 
• Tasks, time and resources 
• Leading the Project Team
• Managing communication
• Project meetings
• Reporting and KPIs
• Costs, risks and quality
• Scope management
• Handling scope creep 
• Change management 
• Feedback, review and improvement

For full workshop content and learning outcomes please contact us.