Professional Certificate
Frontline Management
A Professional Certificate in Frontline Management provides participants with the key capabilities, competence, and confidence required to be highly effective leaders
The Professional Certificate in Frontline Management has been designed and developed to address the specific knowledge and skills identified as essential for the targeted cohort to become highly effective leaders.
This certificate offers the following topic options:
- An Introduction to Change Management
- An Introduction to Effective Decision-Making Skills
- An Introduction to Emotional Intelligence
- Communicating Effectively in the Workplace
- Designing Presentations That Engage
- Developing a Culture of Safety
- Discussing Performance with Staff
- Diversity Awareness: Introduction to Diversity
- Holding Productive One-on-One Meetings with Your Team
- Managing and Resolving Conflict
- Managing Remote and Virtual Teams
- Managing Teams for Better Performance
- Problem-Solving and Creativity
- Professional Business Writing Skills
- The Fundamentals of Great Leadership
- Mental Health Awareness for Managers
- Strategies to Manage Stress in the Workplace
- Transitioning from Employee to Manager
- Workplace Health and Safety Fundamentals
Learning Outcomes
Who This is For
This certificate is suited to frontline managers, high potential employees and middle managers.
Delivery
Blended Learning
The FLMT delivery mode options can be combined to provide flexible, blended learning options.
Face-to-Face
FLMT facilitators deliver highly engaging, discussion and activity based workshops proven to achieve targeted learning outcomes and that can be combined with other delivery modes to provide flexible, blended learning options.
At a Glance
Find Out More
Contact us to discuss how FLMT can assist with your organisation successful develop its workforce capability